Contact
Talk to a human running the gateway
Questions about integration, access, or your account? Get in touch with the Prefill Systems team.
Direct API access
Developers can request access to the Qwen3.8-27B API beta. Include the workload and expected token volume so we can evaluate capacity.
Contact during the pilot
For account support, integration questions, or privacy requests, contact us through the person or channel that provided your invitation.
Reporting a security issue
Security findings should go through your invitation contact as well. Every report is taken seriously and fixed before it is discussed publicly.
What we can help with
- Direct API access requests, invitations, dashboard access, and API keys
- Integration questions about the OpenAI-compatible API
- Usage, accounting, or status questions
- Data-handling questions — see also the data policy